We love using Finger Ink in our office! It’s not only cost-effective, but more importantly it enables our staff to focus on creating outstanding interactions with every patient. We used to spend time (and wages) on data entry, printing and scanning. Now our team is more people-focused, spends their time on more valuable work and offers a higher level of customer service. We’ve also eliminated the vast majority of our printing costs each month which more than makes up for the subscription fee. Patients love it too and are impressed with how we’re incorporating technology into their journey at our office.
Take one or multiple signatures. A PDF copy of the filled form is automatically added to the patient record in Cliniko, after a form is filled.
Patient details on a form are sent straight away to Cliniko, automatically, after a form is filled.
Pull in all your Treatment Note Templates, select the section(s) you'd like patients to answer, and start a form. On completion a draft treatment note is created against the patient record — allowing you to complete the rest using Cliniko.
I wasn't sure about the cost. When you consider the Cliniko subscription plus other subscriptions (website hosting, accounting software etc.) for a solo person business it was one more expense that I had to weigh up if it was worth the investment. It was, because I save SOOOOO much time NOT having to scan/upload/fill in extra info into the client details at the end of each week!
Patients have found the new set up engaging, innovative and fun. Repeat patients have found it most impressive, as they no longer have to provide all their details numerous times when accessing different services at our clinic. It has saved us precious time throughout the day, and our receptionist is grateful with the time that can now be dedicated to other pressing tasks. Overall, the app and customer care have exceeded our expectations.