GDPR compliant since 2018. Hosted on HIPAA compliant infrastructure — with access logs, secure backups, monitoring and encryption.
We use Apple's Complete File Protection to ensure that your patient data is only accessible to the iPad when the Finger-Ink app is on screen. A passcode (that you set) prevents any patient accessing information they shouldn't.
We now store patient data in the cloud. This, and your API keys are especially sensitive — so we've added an extra layer of encryption to both. In the very, very unlikely situation that our database is compromised, your data will still be safe.
Any responses gathered by patients filling out your forms on the web are only stored on our cloud for as short a time as possible. As soon as the information is sent to Cliniko, the form response (and thus patient data) is erased forever.
Our infrastructure is managed by HIPAA compliant HealthcareBlocks — giving us encryption at rest and in transit, secure backups, access auditing and continuous monitoring. Please note, however, that we are not currently HIPAA compliant.
Officially, the free trial is 7 days — but we're always happy to extend it if you need more time.