Updates

What's new

We regularly update the customer portal, the iPad app, and our web forms to add new functionality, improve existing features, and fix any issues.

Latest release
March 29, 2021

Version 4.0.0 (iPad app)

March 29, 2021

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New

Group appointments are now fully supported in Finger-Ink!

Appointments are now colour-coded as per their colours in Cliniko, and can be filtered by practitioner (perfect for clinics with multiple locations).

We now show in the app if an appointment has previously had a form filled. This works even if that form was filled on another iPad, or using our web forms!

Multiple forms can be filled out in one sitting, without having to enter the passcode between each one!

You can now specify _multiple_ form requirements for any particular appointment type. Better yet: you can opt to skip forms if they were filled out at all, or within a specified amount of time (e.g. in the last year).

Don't always have a patient's DOB? Kiosk mode can now be configured to fall back to checking in by mobile number!

One for those serving specific demographics of patients: the default date on the DOB wheel can be set however you like.

For the perfectionists: the "no appointment found" and "you're checked in" screens can be changed to say whatever you like.

Sometimes during check-in, intervention from staff would be required (if the name on the appointment was different to that entered by the patient on the form). This can now be turned off completely — so it's never required! We also have a new configuration setting to confirm the first letter of the first and/or last name to provide a little more security when you decide never to require intervention.

self_improvement

Improvements

Dates in forms can now be 100 years in the future (as opposed to only 1 year).

The same "Thanks" screen is now displayed both after checking in with a form, and without.

There's no longer a strange "inbetween" screen when transitioning from check-in to filling out a form — we just display the first question of the first form.

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Fixes

Version 4.11.0 (Web)

October 7, 2020

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self_improvement

Improvements

Improved the resiliency of web forms.

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Fixes

Fixed referral sources not populating when creating a patient from web forms.

Version 4.9.0 (Web)

September 9, 2020

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New

self_improvement

Improvements

Web forms — Improved compatibility with older versions of Firefox and Chrome.

Web forms — We now use a less strict approach when determining whether or not a browser is modern. This should prevent a few of the cases where we've misidentified a modern browser as an older one.

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Fixes

Web forms — date of births weren't always being matched correctly, this has been fixed.

Version 4.8.0 (Web)

September 2, 2020

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self_improvement

Improvements

Web forms — dates on a form now all come through as the full date, e.g. "15 July 2020", except date of births which also include the name of the day (e.g. Wednesday). This is true of dates in the form, included in display text, in the summary, on the PDF and on the treatment note.

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Fixes

Web forms — screens now progress automatically (without needing to tap the next button) if there's only one button on the screen.

Web forms — Dates now come through as intended, no matter the timezone of the person filling it out.

Version 3.1.1 (iPad app)

August 31, 2020

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Added "has any value" and "has no value" visibility condition support.

Added support for the "accepted email marketing" field.

self_improvement

Improvements

Improved form filling by speeding up the perceived entry of text.

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Fixes

Fixed self check-in scroll wheel reverting to previous dates sometimes.

Version 4.5.0 (Web)

August 7, 2020

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Portal — you can now see how your usage is tracking for the month, day-to-day from the Subscription page.

self_improvement

Improvements

Web forms — changed the date picker we use to make it much easier to choose DOB, especially on mobile.

Web forms — changed how validate the email address, bringing this inline with Cliniko's method (so patient updates aren't rejected due to bad emails anymore)

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Fixes

Portal — treatment note templates with empty sections can now be imported.

Portal — forms no longer show duplicates when the page is left open for more than a few minutes.

Web forms — questions with empty select lists now don't get rejected from Cliniko.

Version 4.3.0 (Web)

July 21, 2020

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Treatment notes are now created from form responses when a patient is created — not just when one is updated.

Added support for additional mobile browsers.

self_improvement

Improvements

Prevented autofocus of date fields during form filling.

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Fixes

Version 4.1.0 (Web)

July 9, 2020

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API keys can now be added by admins and power receptionists in the portal — without requiring practitioners to sign in.

self_improvement

Improvements

construction

Fixes

Web forms without a name now match on the email correctly rather than getting stuck trying to match the name.

Web forms creating treatment notes now succeed when the question prompt is over 255 characters.

Web form filling: automatic field focus now also works on the referral sources question.

Version 4.0.0 (Web)

July 3, 2020

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New

Web forms: you can now manually add another patient ID to a response, and it will try to match against this patient.

Web forms: the next appointment for each potential matching patient is now displayed alongside each potential match.

Web forms: treatment notes are now created from the inbox (when the form is configured to do so).

Web forms: We now surface "processing" form responses on the left-hand menu in the portal.

Editor: Added a new patient field "Accepts email marketing" which updates the "Marketing promotion" section (for email) on the patient record. (this goes nicely with our existing "Accepts SMS marketing" field)

self_improvement

Improvements

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Fixes

Fixed an issue with larger clinics (> 50 users) not being able to sign up to Finger-Ink.

Fixed the SMS marketing question and booking confirmation email responses flowing through to Cliniko.

Version 3.3.2 (Web)

June 5, 2020

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self_improvement

Improvements

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Fixes

Changes in referral sources on the Cliniko-side no longer cause web form responses not to process.

Version 3.3.1 (Web)

June 3, 2020

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self_improvement

Improvements

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Fixes

Fixed an issue where placeholders weren't being replaced correctly in policy or display text during form filling.

Fixed referral source follow-up fields displaying at all times, even without the appropriate parent being chosen.

Version 3.3.0 (Web)

June 2, 2020

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New

Practitioner signatures can now be added to forms filled by patients at home.

self_improvement

Improvements

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Fixes

Visibility logic on a parent field is now applied to sub fields, where appropriate.

Version 3.2.0 (Web)

May 24, 2020

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Added a way to refresh referral sources through the Settings page.

self_improvement

Improvements

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Fixes

Version 3.0.4 (iPad app)

May 9, 2020

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self_improvement

Improvements

Increased the font size and visibility of sub-prompt text on a screen.

Treatment notes generated without content (i.e. no valid sections to send through to Cliniko) are now marked as skipped, rather than generating an error.

Added a description to PDFs attached to patient records.

Changed "Invoice Extra Information" field types to be multi-line text.

Removed sign in via iPad code.

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Fixes

Ensured that treatment notes are still created, even when section title and/or screen prompt are missing.

Version 3.0.3 (iPad app)

February 11, 2020

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Allow "Patient medicare reference number" in a form.

self_improvement

Improvements

construction

Fixes

Fixed "accepted SMS marketing" and "receives confirmation emails" fields setting the patient record incorrectly.

Ready to start your free trial?

Officially, the free trial is 7 days — but we're always happy to extend it if you need more time.

"I just wanted to say (as I've pretty much spent the whole of the last 2 days playing with this form — some bits tricky at times — but love it!!!! The out come overall is fantastic (can't work out why some bits don't transfer in like other parts of Cliniko but LOVE it LOVE it LOVE it!! Just wanted to share that with you have great day 🌟"

James Tomkins

JET Podiatry

Sunday, January 31, 2021