We regularly update the customer portal, the iPad app, and our web forms to add new functionality, improve existing features, and fix any issues.
March 29, 2021
Group appointments are now fully supported in Finger-Ink!
Appointments are now colour-coded as per their colours in Cliniko, and can be filtered by practitioner (perfect for clinics with multiple locations).
We now show in the app if an appointment has previously had a form filled. This works even if that form was filled on another iPad, or using our web forms!
Multiple forms can be filled out in one sitting, without having to enter the passcode between each one!
You can now specify _multiple_ form requirements for any particular appointment type. Better yet: you can opt to skip forms if they were filled out at all, or within a specified amount of time (e.g. in the last year).
Don't always have a patient's DOB? Kiosk mode can now be configured to fall back to checking in by mobile number!
One for those serving specific demographics of patients: the default date on the DOB wheel can be set however you like.
For the perfectionists: the "no appointment found" and "you're checked in" screens can be changed to say whatever you like.
Sometimes during check-in, intervention from staff would be required (if the name on the appointment was different to that entered by the patient on the form). This can now be turned off completely — so it's never required! We also have a new configuration setting to confirm the first letter of the first and/or last name to provide a little more security when you decide never to require intervention.
Dates in forms can now be 100 years in the future (as opposed to only 1 year).
The same "Thanks" screen is now displayed both after checking in with a form, and without.
There's no longer a strange "inbetween" screen when transitioning from check-in to filling out a form — we just display the first question of the first form.
October 7, 2020
Improved the resiliency of web forms.
Fixed referral sources not populating when creating a patient from web forms.
September 9, 2020
Web forms — Improved compatibility with older versions of Firefox and Chrome.
Web forms — We now use a less strict approach when determining whether or not a browser is modern. This should prevent a few of the cases where we've misidentified a modern browser as an older one.
Web forms — date of births weren't always being matched correctly, this has been fixed.
September 2, 2020
Web forms — dates on a form now all come through as the full date, e.g. "15 July 2020", except date of births which also include the name of the day (e.g. Wednesday). This is true of dates in the form, included in display text, in the summary, on the PDF and on the treatment note.
Web forms — screens now progress automatically (without needing to tap the next button) if there's only one button on the screen.
Web forms — Dates now come through as intended, no matter the timezone of the person filling it out.
August 31, 2020
Added "has any value" and "has no value" visibility condition support.
Added support for the "accepted email marketing" field.
Improved form filling by speeding up the perceived entry of text.
Fixed self check-in scroll wheel reverting to previous dates sometimes.
August 7, 2020
Portal — you can now see how your usage is tracking for the month, day-to-day from the Subscription page.
Web forms — changed the date picker we use to make it much easier to choose DOB, especially on mobile.
Web forms — changed how validate the email address, bringing this inline with Cliniko's method (so patient updates aren't rejected due to bad emails anymore)
Portal — treatment note templates with empty sections can now be imported.
Portal — forms no longer show duplicates when the page is left open for more than a few minutes.
Web forms — questions with empty select lists now don't get rejected from Cliniko.
July 21, 2020
Treatment notes are now created from form responses when a patient is created — not just when one is updated.
Added support for additional mobile browsers.
Prevented autofocus of date fields during form filling.
July 9, 2020
API keys can now be added by admins and power receptionists in the portal — without requiring practitioners to sign in.
Web forms without a name now match on the email correctly rather than getting stuck trying to match the name.
Web forms creating treatment notes now succeed when the question prompt is over 255 characters.
Web form filling: automatic field focus now also works on the referral sources question.
July 3, 2020
Web forms: you can now manually add another patient ID to a response, and it will try to match against this patient.
Web forms: the next appointment for each potential matching patient is now displayed alongside each potential match.
Web forms: treatment notes are now created from the inbox (when the form is configured to do so).
Web forms: We now surface "processing" form responses on the left-hand menu in the portal.
Editor: Added a new patient field "Accepts email marketing" which updates the "Marketing promotion" section (for email) on the patient record. (this goes nicely with our existing "Accepts SMS marketing" field)
Fixed an issue with larger clinics (> 50 users) not being able to sign up to Finger-Ink.
Fixed the SMS marketing question and booking confirmation email responses flowing through to Cliniko.
June 5, 2020
Changes in referral sources on the Cliniko-side no longer cause web form responses not to process.
June 3, 2020
Fixed an issue where placeholders weren't being replaced correctly in policy or display text during form filling.
Fixed referral source follow-up fields displaying at all times, even without the appropriate parent being chosen.
June 2, 2020
Practitioner signatures can now be added to forms filled by patients at home.
Visibility logic on a parent field is now applied to sub fields, where appropriate.
May 24, 2020
Added a way to refresh referral sources through the Settings page.
May 9, 2020
Increased the font size and visibility of sub-prompt text on a screen.
Treatment notes generated without content (i.e. no valid sections to send through to Cliniko) are now marked as skipped, rather than generating an error.
Added a description to PDFs attached to patient records.
Changed "Invoice Extra Information" field types to be multi-line text.
Removed sign in via iPad code.
Ensured that treatment notes are still created, even when section title and/or screen prompt are missing.
February 11, 2020
Allow "Patient medicare reference number" in a form.
Fixed "accepted SMS marketing" and "receives confirmation emails" fields setting the patient record incorrectly.
Officially, the free trial is 7 days — but we're always happy to extend it if you need more time.