Walk through real clinic setups — what changed at the front desk, and how their teams use Finger-Ink day to day.
Sebastian Swarbreck didn’t set out to find just a form builder. He set out to extend his clinic’s reception coverage without hiring a second receptionist, while keeping the patient experience consistent with the premium clinic he was building. What he found became something he now considers a competitive advantage, and would rather his competitors didn’t copy.

Richmond Rehab hasn’t had a receptionist for years. The iPad runs the front desk, the forms run themselves, and Luke hasn’t logged into the portal in six months. That’s not neglect. That’s the point.
A five-seat podiatry clinic in South Manchester rebuilt its front desk around Cliniko and Finger-Ink. No receptionist required.
James Tomkins's patients fill in his medical forms before he arrives. Sometimes at the clinic. Sometimes at their kitchen table. Sometimes at one of the four care homes he visits each Friday, before the home has even told him there's a new resident on his list.
Ed Roper has run Precision Chiropractic on the same Finger-Ink configuration for eight years. Around 300 patient visits a week. Around 600 new patient forms a year. Four iPads. No kiosk, by choice.
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